Service with NO smile?

Doctors should be compassionate, giving a service with a smile, encouraging and portray other positive attitudes to patients and also their family members. I was around when the doctor came over to explain Shazmil's report. His mom wanted me to be there to try to understand what the doc had to say.

This is the first time the family encountered this disease, cancer. It's also my first time to give my support and prayer to a person with cancer. When he found out about it, he's already in the last stage. The doctor was saying how bad his situation is. He's in level 4, stage 4 of his disease. Come on, his mom can't understand what the heck the level and stage explained. His mom asked the doc and I asked the doc too, what do all those mean. My heart nearly jumped out from my chest when Dr. Leong from LWEH screamed at us. He said we should already know what's that. Hey! I thought level and stage for computer games!! He was so rude. He haven't finish screaming when I actually asked what's the rate of his survival. Farking idiot!! I really cannot understand what he was saying.... shouldn't we ask to be in a clearer position? Dr. Leong was even using all the medical terms. HEllo!!! If I know that I would have treated him myself. Don't even have to spend so much for the hospital bill. Instead of pronouncing the word 'Plutonium' he kept on saying 'Platinum'. Am I stupid or he's trying to make us feel stupid, useless and helpless? He was complaining that it was already 11.30pm and he haven't take his dinner and he shouldn't bother explaining to us further. Damn you! If you want to complain about not having your dinner, don't take it on us. You're the one who chose to be a surgeon!! Don't be one if you cannot handle it!

He told us that he'll be discharged and sent to General Hospital for chemo. The procedure in General Hospital is if you're from another hospital, you should be sent by the ambulance only then they will entertain you. LWEH knew that very well! But LWEH discharged him and asked his mother to bring him there herself. When both of them reached the hospital, GH has no idea what was going on. SO they rejected him and asked him to come back on Monday. This happened on Friday. Dr. Leong did not inform the hospital that LWEH will be sending a patient over and Dr. Leong's letter was addressed to the wrong doctor! Cut the red tape!

On Saturday I visited him at home. Asked him to go to hospital but he pula refused. Make an agreement to him, if fever shot up will asked the mom to call ambulance so that GH will take his case seriously. He agreed and I'm happy I put some senses into him.

Sunday evening. His mom called. He was admitted into GH at 3.40am. Very high fever. Inflammation of the lungs I guess... coz after when GH gave him his oxygen supply, his fever went down. I really cry my heart out to see him bearing so much pain even with just a simple breath. I don't mind bearing half the pain for him but there's no way I can do that. Lord, give him all the strength to pull through no matter how small the % of survival is. When all drugs do not function to cure his lungs, only God can perform miracle. God heals. Amen.

I'm very depressed to see one fighting for his dear life and another person whom I don't know is trying her utmost best to commit suicide. Lord, why not just make that person who's trying so hard to die to take Shazmil's place? I don't think she mind swapping coz she's so eager to die. This is really the prayer that I make. Swap their places!!!!!